San Marcos Treatment Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. San Marcos Treatment Center does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

San Marcos Treatment Center:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact Lex Ticer, Civil Rights Coordinator

If you believe that San Marcos Treatment Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

Lex Ticer, Civil Rights Coordinator San Marcos Treatment Center 120 Bert Brown Road San Marcos, TX 78666
Phone: 512-754-3814 Fax: 512-754-3883
[email protected]

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Lex Ticer, Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.